Breathe In, Breathe Out, Move On

One of my regular readers treated me to a "great" (alas, way too familiar) PERS story. My commentator retired in January 2004 and received an estimated benefits statement in March '04. He's been asking PERS since then when he'll be getting his final Notice of Entitlement. They keep shining him on with new dates. First it was late 2004, then November 2006, now it is January 2007. At this rate - although we wouldn't wish this on anyone - this person, his beneficiary, and their children could all be deceased before PERS gets off its incompetent ass to get these legal documents out to retirees. It infuriates me that "simple" things like this get dragged on interminably, while PERS continues to waste member money on high-priced legal help that will only result in PERS having to redo whatever they've done already. Perhaps they're deliberately dragging their feet to avoid having to do anything at all until the Court finally speaks with finality (can the court ever do that?). I know, breathe in, breathe out, move on.